PRIVACY POLICY

Iron Peak Roofing
Effective Date: January 1, 2026
Last Updated: January 1, 2026

1. Introduction

Iron Peak Roofing (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, request services, make payments, communicate with us, or otherwise interact with our business.

This Policy applies beginning January 1, 2026, and remains in effect perpetually until modified.

By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide Directly

We may collect personal information you voluntarily provide, including:

• Full name

• Email address

• Phone number

• Mailing address

• Property address

• Insurance claim information

• Payment information

• Photos or documents you submit

• Communication history

• Any other information submitted through forms, calls, texts, or emails

B. Payment Information

Online payments may be processed through third-party payment processors. We do not directly store full credit card numbers on our servers; however, we may retain transaction confirmations and related records for accounting and compliance purposes.

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Referring/exit pages

• Date and time of visits

• Pages viewed

• Interaction data

This information may be collected using cookies, tracking pixels, analytics software, and similar technologies.

3. Use of Cookies & Tracking Technologies

We use cookies, Google Analytics, advertising pixels (such as Meta/Facebook and Google Ads), and related tracking technologies to:

• Improve website functionality

• Measure advertising effectiveness

• Analyze traffic and visitor behavior

• Deliver relevant advertisements

You may disable cookies in your browser settings; however, certain website features may not function properly.

4. How We Use Your Information

We may use collected information to:

• Provide roofing inspections, estimates, and services

• Communicate regarding appointments and project updates

• Process payments

• Respond to inquiries

• Send marketing communications

• Conduct follow-up communications

• Improve our services and website

• Maintain internal business records

• Comply with legal obligations

• Protect against fraud, misuse, or unauthorized activity

We reserve the right to use collected information for any lawful business purpose.

5. SMS & Email Communications

Iron Peak Roofing uses automation platforms, including Go High Level, to send:

• Appointment confirmations

• Project updates

• Follow-up messages

• Marketing communications

• Promotional offers

By providing your phone number or email address, you consent to receive communications from us.

Message frequency may vary.
Message and data rates may apply.

You may opt out:

• SMS: Reply STOP at any time

• Email: Click the unsubscribe link in any email

We do not sell SMS opt-in data or consent to third parties.

6. How We Share Information

We do not sell your personal information.

We may share information with:

• Subcontractors and service providers assisting in project execution

• Payment processors

• Marketing and analytics providers

• Insurance carriers (when applicable)

• Legal authorities when required by law

• Successors in the event of merger, acquisition, or asset transfer

All service providers are required to safeguard personal information appropriately.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no electronic transmission or storage system is guaranteed to be 100% secure.

We reserve the right to update security practices as needed.

8. Data Retention

We retain personal information as long as necessary to:

• Fulfill contractual obligations

• Maintain service records

• Comply with legal and tax requirements

• Resolve disputes

• Enforce agreements

Aggregated or anonymized data may be retained indefinitely.

9. Multi-State Operations

Iron Peak Roofing primarily operates in Louisiana but may operate in additional states in the future. We will comply with applicable state and federal privacy laws as required in jurisdictions where we conduct business.

Residents of certain states may have additional rights regarding access, deletion, or correction of personal information.

Requests may be submitted to:
[Insert Business Email Address]

We reserve the right to verify identity prior to fulfilling data requests.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

11. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Updates will be posted with a revised “Last Updated” date.

Continued use of our website or services after changes are posted constitutes acceptance of those changes.

13. Contact Information

Iron Peak Roofing
9228 Linwood Ave

Ste H

Shreveport, LA 71106

[email protected]